Fall 2005

Departments

Keeping the Books – RX for Expense Reports

Customer Care – Loyalty Programs that Work

Marketing 101 – Voice-mail Roadblocks

Managing People - Back to School

Features

You’re FIRED
Callously terminating an employee may work on TV reality shows, but not in the real world. Small-business owners have to establish formal policies for firing...

HR Makeover
At some point, small businesses need an injection of big-business HR practices. Here's how to overhaul to foster growth, encourage employees, and avoid potential liabities.

From the Pages of Inc.

Family Partnerships Under Scrutiny
The IRS takes a closer look at a way business owners sidestep estate taxes.
By: Allen P. Roberts Jr

Spitzer Probes Raise Fears of Employer Liability
What Eliot Spitzer’s investigations mean for you
By: Stephanie Clifford

In Defense of Chapter 7
Sensing that the system is being abused, Congress passed a bill in March to help creditors recover more debt from businesses that have filed bankruptcy
By: Mike Hofman

Firing Carlotta
If you have rules, you have to be prepared to stick with them-even when it's hard.
Inc. Magazine, May 2005
By: Norm Brodsky

This Call May Be Monitored
Some companies are enlisting professional snoops to improve customer satisfaction.
Inc. Magazine, June 2005
By: Jennifer Gill

Is It Time to Raise Prices?
Boost your bottom line by taking the guesswork out of pricing.
Inc. Magazine, June 2005
By: Alison Stein Wellner

Green is the New Black
Tax breaks, lower electric bills, impressed customers -- companies are finding plenty of benefits in greening up their buildings. And it's not that hard.
Inc. Magazine, June 2005
By: Dimitra Kessenides

Angels With Angles
Angel investors are changing. Here's what they're looking for, how they operate, and (because the devil is in the exit strategy) what they expect for their money
Inc. Magazine, July 2005
By: Jim Melloan

A Summer Fave Gets Saucy and Strategic
The company barbecue can be a rare business opportunity. but it has to be well done.
Inc. Magazine, July 2005
By: Patrick J. Sauer

The Best Places For Doing Business in America 2005
We examined 274 population centers, looking for job creation and other signs that businesses are thriving. Here's what we found.
Inc. Magazine, May 2005
By: Joel Kotkin