Summer 2004

Departments

Keeping the Books – Used But Not Forgotten

People Power – Sailing into Summer Vacation

Customer Care – Making Employees Customer-Centric

Marketing 101 – Fries with That?

Features

Growing Pains
Hit that crossroads between startup and growth phase? Learn how to manage expansion and take risks—yet thrive—during this critical transition.

Managing the Cash-Flow Crunch
Stay on top of projections, leverage vendor relationships to help keep your business flush.

Abagnale's Advice
Checks and Balances

From the Pages of Inc.

Collection: Days Saved, Thousands Earned
A receivables expert tells how much your company stands to gain when your customers pay up fast.
By: Jill Andresky Fraser

Google Update Draws Criticism from Small Biz
Google changes the way it sells keyword ads.
By: Rod Kurtz

Getting an MBA via TiVo
What you can learn from Paris Hilton.
By: Nadine Heintz

Charging Ahead
Half of all start-ups are financed with credit cards. But be careful: Sky-high interest could bury you for years.
By: Bobbie Gossage

The Best Bang For Your Tech Buck
With new offerings hitting the market like a tsunami, entrepreneurs should spend their precious IT dollars with care.
By: Brian L. Clark

The First Employee
Each year, thousands of sole proprietors double the size of their businesses by hiring their first employee. But how do you know when--and whom--to hire?
By: Eric Wahlgren

The Rent-To-Own CFO Program
Think you can't afford to bring on a CFO? No problem: Rent one instead.
By: Susan Hansen

Why Can't We Be Friends?
Small companies may be informal, but there's a big difference between being a boss and being a buddy.
By: Nadine Heintz

Fishing Off the Company Pier
They say you shouldn't date an employee. But maybe they're wrong.
By: Bobbie Gossage

SBA Slams the Door on Borrowers
SBA to borrowers: Drop dead!
By: Bobbie Gossage and Elizabeth Wasserman