Summer 2007

Departments

Customer Care – Rekindling Relationships

Marketing 101 – SEO not rocket science

Keeping the Books – Cutting the Cord

Features

Doing It Her Way
Mac & Me takes high-end approach to knitting patterns.

Dealing with Distaster
Most small businesses will eventually find themselves in the grips of a crisis.

From the Pages of Inc.

Smart Questions for Your Tech Consultant
Your IT system needs a major overhaul, and hordes of consultants would love to fix it for you. How do you find one who'll get the work done on time and on budget?
By: Jennifer Gill

Excuses, Excuses
If you're using one of the following justifications to explain why you're not paying overtime, you could be breaking the law.
By: Inc. Staff